PRIVACY POLICY
PRIVACY POLICY FOR BEAN SHOT COFFEE LTD
We take your privacy seriously and are committed to protecting your personal information in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy outlines how we collect, use, and store your data, as well as your rights in relation to it. We will never sell, share, or use your personal information other than as described here.
ABOUT THIS PRIVACY POLICY
This policy explains how Bean Shot Coffee Ltd (“we”, “us”, “our”) collects, uses, stores, and shares your personal information. By engaging with us, whether through our website, in-store, or via other communication channels, you agree to this policy.
WHO WE ARE AND HOW TO CONTACT US
If you have any questions, concerns, or requests about your personal data or this policy, please contact us:
Email: hello@beanshot.co.uk
Post: The Privacy Officer, Bean Shot Coffee Ltd, Unit 4, Old Mill, Station Road, Bruton, BA10 0EH
YOUR RIGHTS UNDER DATA PROTECTION LAW
You have the following rights regarding your personal data:
Right to access: Request a copy of the personal data we hold about you.
Right to rectification: Request corrections to any inaccurate or incomplete data.
Right to erasure: Request that we delete your personal data (subject to legal obligations).
Right to restrict processing: Request that we limit how your data is processed.
Right to data portability: Request that your data be transferred to another platform in a structured, commonly used format.
Right to object: Object to the processing of your data, including for direct marketing.
Right to lodge a complaint: Complain to the Information Commissioner’s Office (ICO) if you believe we are mishandling your data.
To exercise any of these rights, please contact us using the details above. We aim to respond promptly, typically within one month, as required by UK GDPR.
HOW WE OPERATE
We comply with UK GDPR and the Data Protection Act 2018 to safeguard your personal information. You can update or withdraw your consent for processing at any time by contacting us. We will also provide guidance on how to escalate a complaint to the ICO if required.
HOW WE USE YOUR DATA
We collect and process personal data to deliver our products and services, manage your account, and communicate with you. This includes:
Purchases and orders: When you buy something from us, we collect details such as your name, address, email, phone number, and payment details to process the transaction.
Marketing: By creating an account or subscribing to our newsletter, you consent to receiving updates, offers, and product information. You can opt out at any time.
Website usage: When you browse our site, we may automatically collect your IP address and other information about your device to improve website functionality and customer experience.
THIRD-PARTY SERVICES
We work with trusted third-party providers to manage payments, accounting, and banking. These third parties will only access your data to the extent necessary to perform these services.
Examples include:
Payment processors (e.g., Stripe, PayPal)
Accounting platforms
Courier and delivery services
Third-party providers have their own privacy policies. We recommend reviewing their policies to understand how they handle your data.
If you are redirected to a third-party website (e.g., for payment), this privacy policy no longer applies.
DATA SHARING
We do not sell or rent your personal data. We may share your information with third parties only when necessary to:
Process payments and deliver orders.
Comply with legal or regulatory obligations.
Respond to lawful data requests by authorities.
Any third parties with whom we share data are contractually obligated to protect your personal information.
DATA RETENTION
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy or comply with legal requirements. For example:
Transaction records, payment data, and order details are retained for up to 7 years to meet financial and company regulations.
Marketing data is retained until you opt out or request deletion.
Where data is stored outside the UK, we ensure that appropriate safeguards are in place to protect your information.
COOKIES
Our website uses cookies to enhance your browsing experience and improve functionality. Cookies are small data files stored on your device that allow us to recognise you and analyse site usage. You can manage your cookie preferences through your browser settings.
For more details, refer to our [Cookie Policy] (link if applicable).
DATA SECURITY
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. This includes encryption, secure storage, and regular reviews of our data handling practices.
While we take every precaution, no method of transmission or storage is completely secure. You are responsible for keeping your account details (e.g., passwords) confidential.
CHANGES TO THIS POLICY
We reserve the right to update this policy from time to time to reflect changes in our operations or legal requirements. Any updates will be posted on our website, and we recommend reviewing this page periodically.